Shipping and Delivery Policy

This Shipping and Delivery Policy applies to purchases made through the Funderburk Creative Store website. Funderburk Creative Store is owned and operated by Funderburk Creative LLC.

By placing an order on our website, you agree to the terms described in this policy. Please read this information carefully before making a purchase.

1. Shipping Locations

Funderburk Creative Store ships to most countries worldwide.

However, delivery to certain remote areas, islands, or military addresses (APO/FPO/DPO) may be limited depending on the shipping carrier and local logistics services.

2. Order Processing and Production

Once your payment has been successfully confirmed, your order will be prepared for processing.

Most of our physical products (such as tabletop items, mugs, and bowls) are produced after the order is placed to ensure product quality and accuracy.

Estimated production/processing time:
3–5 business days

Orders are processed Monday through Friday, excluding weekends and public holidays.

After an order has entered production or shipping, it may no longer be modified or canceled.

3. Shipping and Delivery Time

After production is completed, the order will be shipped to the destination address using trusted logistics partners.

Estimated shipping time:
7–10 business days

Total estimated delivery time:
10–15 business days (including production and shipping)

Please note that delivery times are estimates and may vary due to circumstances beyond our control, including but not limited to:

• customs clearance procedures
• international transportation delays
• local courier delays
• peak seasons or holidays
• unforeseen logistics disruptions

4. Shipping Costs

Shipping costs are calculated automatically at checkout based on:

• destination country
• shipping method
• order weight and size

The final shipping fee will be displayed before you complete your purchase.

5. Order Tracking

Once your order has been shipped, a tracking number will be provided so you can monitor the delivery status.

Please allow 1–3 business days for tracking information to become available after the package has been shipped.

6. Shipping Issues

If you encounter any problems with your delivery, please contact our support team and we will assist you as soon as possible.

Common shipping issues include:

Damaged Packages
If your package arrives damaged, please take photos of the package and product and contact us immediately.

Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address when placing an order.
Funderburk Creative Store is not responsible for orders delivered to incorrectly provided addresses.

Lost Packages
If a shipment is confirmed lost by the shipping carrier, we will review the case and work toward an appropriate resolution whenever possible.

Contact Information

If you have any questions about this Shipping and Delivery Policy, please contact us:

📧 Email: staff@funderburkcre.com
📞 Phone: +1 9568238628
📍 Address: 201 W Kingston St, Laurel, MS 39440

Funderburk Creative LLC